Privacy Policy

Safar Clinical ("Safar," "we," "us," or "our") is committed to protecting the privacy and security of the personal information we collect and process. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

Information you provide directly:

• Contact information (name, email address, phone number, company name)
• Account credentials and profile information
• Communication records when you contact us
• Form submissions, including demo requests and inquiries

Information collected automatically:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed, referring URL)
• Usage data (features used, interactions with our platform)
• Cookies and similar tracking technologies

Protected Health Information (PHI): When processing clinical trial data, Safar may handle PHI in compliance with HIPAA and applicable regulations. PHI is processed only under Business Associate Agreements (BAAs) and strict access controls.

• To provide, operate, and improve our platform and services
• To process clinical trial matching and patient screening
• To communicate with you about your account or our services
• To send you relevant updates, with your consent
• To comply with legal obligations and regulatory requirements
• To protect against fraud, unauthorized access, and security threats
• To conduct research and analytics to improve our AI models

We do not sell your personal information. We may share information with:

• Service providers: Third-party vendors who assist with hosting, analytics, and operations under strict data processing agreements
• Clinical trial partners: Sponsors, CROs, and sites as necessary to facilitate trial matching, under BAAs
• Legal compliance: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets

We implement industry-leading security measures to protect your information:

• HIPAA-compliant infrastructure with end-to-end encryption
• SOC 2 Type II certified controls
• FDA 21 CFR Part 11 compliant audit trails
• ISO 27001 aligned information security management
• Regular penetration testing and security audits
• Role-based access controls and multi-factor authentication

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Clinical trial data is retained in accordance with regulatory requirements (typically 15–25 years). You may request deletion of your personal data by contacting us.

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at privacy@safarclinical.com.

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.

If you have questions about this Privacy Policy or our data practices, contact us at:

Safar Clinical
Email: privacy@safarclinical.com
Web: safarclinical.com/contact